Dialog Box

Government & other supports

Below are some of the concessions and benefits offered by Centrelink and other organisations that people who have CF or their parents or carers may be eligible to apply for.

All of the below information applies to both NSW and Victoria, except where noted otherwise.

You can click on the words in red to find out more.

See information for: 


Help with the cost of medications

Pharmaceutical Benefits Scheme (PBS) Safety Net
  • What it is: When someone (or a family) has spent a set amount (the PBS Safety Net threshold) on prescription medications, the price of medications are reduced for the rest of the calendar year.
  • Eligibility: Everyone.

More information 


Low Income Health Care Card
  • What it is: Reduces the cost of health care, including through cheaper PBS medications. You may also get a discount on electricity, gas and water bills and motor vehicle registration.
  • Eligibility: Income must be below a threshold.

More information 


Ex-Carer Allowance (Child) Health Care Card
  • What it is: Reduces the cost of health care, including through cheaper PBS medications. You may also get a discount on electricity, gas and water bills and motor vehicle registration if the bills and Card are in the same name. You need to renew the Card each year.
  • Eligibility: People aged between 16 and 25 years of age who are a full time student and their parent or carer had a Carer Allowance Health Care Card for them on the day before they turned 16.

More information 


Help with the cost of travel & transport

Victorian Government Victorian Patient Transport Assistance Scheme (VPTAS) (VIC)
  • What it is: A reimbursement of some of the cost of travel and accommodation for people who have to travel to access medical specialist services or specialist dental treatment.
  • Eligibility: Victorians who travel more than 100km one way or an average of 500km a week for one or more weeks to access medical specialist services or specialist dental treatment.

More infomation 


Isolated Patients Transport and Accommodation Assistance Scheme (IPTAAS) (NSW)
  • What it is: A reimbursement of some of the cost of travel and accommodation for people who have to travel to access medical specialist services or specialist dental treatment.
  • Eligibility: People living in NSW who live more than 100km from, or travel more than 200km a week to access, medical specialist services or specialist dental treatment.

More information

 

Mobility Allowance
  • What it is: Assistance with the cost of travel for work, study or volunteering when people can’t use public transport (or if there isn’t public transport near where they live) due to disability, illness or injury. If you get a mobility allowance you will also get a health care card.
  • Eligibility: People aged 16 years of age or older who have a medical report from their doctor confirming they can’t use public transport without substantial assistance because of disability, illness, or injury when traveling to and from home for paid work, voluntary work, study or training, or to look for work (hours spent on these must be above a minimum threshold). People may also be eligible if there isn’t public transport near where they live.

More information 


Disabled Parking
  • What it is: A permit that provides parking concessions based on a person’s need for assistance, including being able to park in disabled parking bays.
  • Eligibility: People who have a significant disability or illness that affects their ability to walk unaided or walk long distances. Confirmation from a Medical Practitioner is required.

More information - NSW More information VIC 


Multi-Purpose Taxi Program (VIC)
  • What it is: A 50 per cent discount on taxi fares for people who are permanently and severely disabled people (Maximum trip and annual limits apply).
  • Eligibility: Victorian residents who have a Pensioner Concession Card or are able to show financial hardship, and have a disability that affects their ability to use public transport independently. Confirmation by your doctor is required.

More information 


Taxi Transport Subsidy Scheme (NSW)
  • What it is: A 50 per cent discount on taxi fares for people who are permanently and severely disabled people (Maximum trip and annual limits apply).
  • Eligibility: NSW residents older than school age, who have a disability that affects their ability to use public transport independently. Confirmation by your doctor is required.

More information 



Help with income support

Disability Support Pension
  • What it is: Financial support through a regular payment for people who are unable to work 15 hours or more a week as they have a permanent physical, intellectual or psychiatric condition.
  • Eligibility: People aged 16 years of age or older who have a permanent and diagnosed disability or medical condition (a medical review is required to assess impairment), and who meet the income and assets tests.

More information 


Job Seeker
  • What is it: Financial support for people who are unemployed and looking for work or who are sick or injured and are unable to work or study.
  • Eligibility: People aged 22 and older who are unemployed looking for work or who temporarily can’t work or study because of an injury, illness or disability (a medical certificate from your doctor is needed), and who meet the income and assets tests.

More information 


Help with carer support

Carer Allowance
  • What it is: A fortnightly payment for a person who needs to give additional daily care to someone who has a disability or serious illness or is frail aged, and a Health Care Card for your child.
  • Eligibility: People who care for a child aged under 16 who has a disability or serious illness and lives with you (CF is on the Australian Government’s List of Recognised Disabilities). If caring for a person aged 16 years and older, the carer must provide constant care in the home of a person who has a severe disability or severe illness or is frail aged.

More information 


Carer Payment
  • What it is: A payment for people who are unable to work in substantial paid employment because they provide full time daily care to someone with a severe medical condition, severe disability, or to someone who is frail aged.
  • Eligibility: People who provide constant care in the home of a person who has a severe disability or severe illness or is aged. People must also meet the income and assets tests and not receive any another income support payment.

More information 


Carer Supplement
  • What it is: An annual payment, paid in July, to people who receive carer support such as the Carer Allowance and Carer Payment. It is in addition to the other payments.
  • Eligibility: There is no need to apply for the Carer Supplement. It will automatically be paid to you if you receive eligible carer support, such as the Carer Allowance and Carer Payment. People can get the supplement for each person they receive Carer Allowance for. Part time carers will receive a part rate of the Carer Supplement.

More information 


Child Disability Assistance Payment
  • What it is: An annual payment to people who receive the Carer Allowance.
  • Eligibility: There is no need to apply, it is automatically paid.

More information 



Help with household expenses, bills & utilities

Rent Assistance
  • What it is: Regular extra payment if you pay rent.
  • Eligibility: You must be receiving certain payments from Centrelink. See the Centrelink website for more details.

More information 


Essential Medical Equipment Payment
  • What it is: A payment to help with energy costs to run medical equipment, medically required heating or cooling.
  • Eligibility: People who need heating, cooling or certain equipment for their medical needs, or the needs of the person they care for. The person claiming the payment, or the person they care for, must have a Commonwealth Concession Card and pay the running costs of the equipment. A medical certificate is required. Some of the eligible equipment includes a parenteral or enteral feeding device, oxygen concentrators, nebulisers (used daily), and positive airways pressure devices.

More information 


Utility Relief Grants Scheme (VIC)
  • What it is: Help to pay a mains electricity, gas or water bill that is overdue due to a temporary financial crisis.
  • Eligibility: Victorians who have a Commonwealth Concession Card or be registered with your utility company’s hardship program and part of a low-income household.

More information 


Energy Accounts Payment Assistance Scheme (NSW)
  • What it is: $50 voucher to help people in NSW during a short term financial crisis to pay their electricity or natural gas bill and stay connected.
  • Eligibility: People experiencing financial crisis. The payment is made directly to the  energy provider.

More information 


Domestic Assistance or Home Care
  • What it is: Subsidised domestic help and home care support.
  • Eligibility: Assessed by your local Council.
  • More information: Contact your nearest council service centre
COVID Hardship Support and Loans Without Interest
  • What is it:  Good Shepherd in collaboration with the Federal Government and NAB are offering loans without interest of up to $3,000 for rent, rates, body corporate fees and utility bills.
  • Eligibility:  Aged 16 years or over; have lost your job, had income reduced, moved onto Centrelink payments after February 2020 or been otherwise financially impacted by COVID-19 (including reduced income if you’re self-employed); and have a before tax annual income of less than $60,000 if you are single, or less than $100,000 for couples or if you have dependents.

More information 


Help with child care

Child Care Subsidy
  • What it is: A payment to help with the cost of day care, outside school hours care, vacation care, pre-school and kindergarten for a child 13 years or under who is not attending secondary school.
  • Eligibility: The payment is calculated based on your income and is paid directly to your child care provider to reduce the fees you pay.

More information 


Additional Child Care Subsidy
  • What it is: Additional support for special circumstances.
  • Eligibility: You need to be eligible for Child Care Subsidy and meet extra criteria, such as being a grandparent, transitioning to work, or experiencing temporary financial hardship.

More information 

Donate